Carhop
Carhop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carhop has a 1.3 star rating from 80 reviews and consumers are mostly dissatisfied; many Carhop reviews describe recurring safety, warranty, and pricing problems.
Positive Feedback
Some customers note Carhop will finance buyers with low credit and that the program can provide access to a vehicle when other lenders decline.
Negative Feedback / Risk Areas
- Frequent reports of selling lemons and failing warranties.
- Poor customer service and delays resolving billing and refund disputes.
- High prices, aggressive financing, and disabled GPS/kill-switch issues.
Key Takeaways for Future Customers
- Read contracts carefully and research Carhop customer complaints before signing.
- Expect higher costs and limited warranty support; verify repairs and ask about GPS, payments, and refund policies.
- Consider alternatives if you need reliable post-sale service or protection.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carhop has a 1.3 star rating from 80 reviews and consumers are mostly dissatisfied; many Carhop reviews describe recurring safety, warranty, and pricing problems.
Positive Feedback
Some customers note Carhop will finance buyers with low credit and that the program can provide access to a vehicle when other lenders decline.
Negative Feedback / Risk Areas
- Frequent reports of selling lemons and failing warranties.
- Poor customer service and delays resolving billing and refund disputes.
- High prices, aggressive financing, and disabled GPS/kill-switch issues.
Key Takeaways for Future Customers
- Read contracts carefully and research Carhop customer complaints before signing.
- Expect higher costs and limited warranty support; verify repairs and ask about GPS, payments, and refund policies.
- Consider alternatives if you need reliable post-sale service or protection.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They sell lemons and feel good about it
They sold my wife a lemon. On day three after purchasing a vehicle (a 2012 Kia Sedona), after charging a phone, all of the dash lights came on and the car would not start.
A mechanic friend told us that the battery terminals were incorrectly labeled, and we contacted Carhop to resolve the issue. The instance could not be recreated by the mechanics, so without testing for any issues, the car was returned to us as a fluke issue. Now, a few weeks later, we went on a short road trip to Wyoming, and on our way home, thinking that we had a solid vehicle, we stopped (again, my phone was being charged; we hadn't connected the two issues yet). As we stopped in the Wendy's drive-thru in Cheyenne, the car dash lights again started flashing and the car died in the Wendy's drive-thru.
We were able to get it limped out of the drive-thru by Gerry-rigging the car into gear and getting it to a safer parking spot. Now, with me in my wheelchair, two of our dogs, and the broke-down car stranded in Cheyenne, Wyoming, far enough from home it was difficult to find someone to rescue us on a Sunday. Carhop's answer: now not their problem. What the actually heck???
Are you for serious??? It is your problem and I would suggest that zero people trust this organization at putting you into a safe vehicle. Sure, the car can be towed by our roadside assistance insurance, but that does not help me as I would have been unable to get into a tow truck and our dogs would not have been welcome (even though one was my service dog; it doesn't help me get into the truck). So now what, Carhop?
Not the first instance I have heard of someone getting a lemon from you; unfortunately, you prey on victims of hard credit scores and post success stories of putting people into pieces of crud vehicles.
This USMC veteran will use my voice loudly to ensure people are aware of how bad your organization truly disservices its customers. Wishing we were further away from the purchase of our home so that our credit scores were better, I could have directed her to a much better organization.
- Sell lemons
Preferred solution: Reliable vehicle, repair or replacement with equal value, I mean c’mon, the car had issues at day 3
User's recommendation: Don’t shop here
About my bill
I just saw tow truck I need to call you guys please answer I want to make payment by this week so I dont get my car towed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
Poor service department
We bought a 2010 Nissan Rogue from Vancouver WA we've owned it 4 months it's been in Arizona, mesa to be exact and jackson, ms I reside in bogue chitto, ms. So this transmission is currently in jackson round 2 for this transmission it didn't even make it back from mesa b4 the transmission gave out, 1hr 30mins out a truck weigh station.
My loss in $ due to the lack of urgency or sense of customer care and satisfaction I'm very disappointed.
My next step is the BBB, CORPORATE, I've left a msg 24hrs ago, you have 28 b4 I call BBB, the service departments need to make sure these shops will complete the job right! In 2 months you've lost 10k
Preferred solution: A fixed car, or one of equal that will allow me to travel, I'm a retired army vet 22yrs I want to travel
User's recommendation: Just be cautious I love the vehicle I love the opportunity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Kansas
My car broke down
My car broke down on Friday, and now I'm waiting a week while they determine whether it's under warranty or not. The mechanic said it was the engine and transmission.
I'm paying for a car I can't even use and, of course, they said they don't have loaner cars while mine is being fixed.
What do I do? I think they should be held responsible.
- Payments are designed to have the car paid off in two years
- Cars are not road worthy
Preferred solution: Full refund
Kennewick, Washington
They won’t help me turn my GPS back on to find my stolen jeep. Since I’m under 3k they won’t turn it on. Like who turns off the GPS when it’s not paid off yet? No help what so ever
I want GPS back on to find my stolen jeep. You guys have access to turn it back on but denied me access to a stolen vehicle
Council Bluffs, Iowa
Bought a car from them.
Got dropped off at thier lot. The just gave me keys to cars they wanted gone.
Could pick my own car within my range, high pressure to leave positive reviews on google. Water pump went out the next day. The warranty covered the bulk. But I had to pay for anti freeze, the mechanics were to fix a clogged sunroof drain too, and I had to pay that as well, even after the mngr.
told me they would cover it. My car will get payed off this year, and it's lasted me, so I guess 3 stars.
User's recommendation: Be savy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Sold me a car o put less that 4000 miles on it replaced two rotten brake lines fuel pump coils spark plugs both cam sensors crank sensor ignition coil condenser compassiter needs timing chain
I returned the car to car hop thet wont remove it from my cerdit teport they sold me a lemon car and they a a bunch of thieves
Giving dam car back come get it needs tuming chain costs more to repair than its worth or goes to junk yard tomorrow
Preferred solution: Loan removed from credit report
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSold a lemon
Piece of *** car 2 brake lines cost me 700 feel pump 120 spark plugs 60 coils 160 cam sensors 60 ×2 crank sensor 70 ingnition coil compassiter condenser 44 catilitc converter 300 timing chain it needs mechanic said it will cost more than the car is worth to fix I have put under 5 000 miles one it it hasn't run in 15 months *** piece of *** car
Minneapolis, Minnesota
Giving dam car back come get it needs tuming chain costs more to repair than its worth or goes to junk yard tomorrow
They charge 3 times what the car is worth there service sucks all around I wouldn't recommend var hope to my worse enemy
Ashington, England
My car was stolen
Somebody stole my car out in the parking lot 30minutes before I got out the house to go to the store. Didn't see anything but I wonder how they just stole it without us hearing the engine starts since its customized and has exhaustion installed
Preferred solution: Find my stolen car
User's recommendation: Make sure to put dashcams and GPS in your cars for your safety
Seattle, Washington
Had my vehicle not even 70 days and had to pay for a diagnostic and part that should of been covered in the warranty
Car broke down told em it was the fuel pump.After diagnostic twice and being charged for one of the diagnostic . Come to find out if was the fuel pump but I was charged for a part that I didnt even need. Also my check engine light stay on wich it didnt before.
User's recommendation: Make sure you know what’s wrong with a customer’s vehicle before u over charged them labor and parts they don’t need
San Jose, California
Roll back odo
bought a car said was 147000 miles . day after bad cat chk ing light .
replaced cat . on the way home rusted out under carage bolt went through back tire replaced tire 150 new cat 180 . checked onboard compuiter for check ingn codes computer says roll back to 00 at 250000 miles .
i aint cool with that no re neg no payment not like its gonna hurt my credit .. tom and jerry time..
User's recommendation: fghteoghrehgre'puyjp3
Sold me a broken car
Also exchanged the car for another broken car made my credit drop 100 points also cant refund my money for 5 to 7 business days never offered a rental so I had to pay for Ubers so much that I am broke because of it the only mechanic they have cant fix the problem either also customer service is terrible Ben in side the office is lazy and offers no help because I returned the car theyre saying Im defaulting on payments whole thing is a scam
- One person tried
- Dont honor sales contract
- Poor repairs
- Dont work with you
Preferred solution: Apology
User's recommendation: Go else where
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
I was totally ripped off and overcharged
Carhop has not contacted me at all they don't about their customers they sell overpriced cars over 150,000 miles junk cars to people who are desparate and need a car they steal from you and say oh well so they added this to my credit report as a negative and they move on. So now they have not contacted me they just don't care
Please do not buy a car from Car Hop Sacramento They sold me a 2005 Jeep Liberty over 150 ,000 miles worth only $1,500 for over $13,000 I am upside down already it is a piece of junk I was only two payments behind they wouldn't wait two days for payment so they reposted it. They do not care what they sell you and they don't care about customers at all. This place sells cars that are not safe to desperate people please do not buy from Car Hop
User's recommendation: No do not buy from car hop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
I PAID $13,000 for a car worth $1,500
They take advantage of people who need a car they sold me a 2005 jeep liberty over 150,000 miles transmission problems piece of junk for $13,000 and it was worth $1,500 I was already upside down in this piece of junk my friends told me not to buy from there wish I listened to them don't buy from car hop all cars are overpriced junky cars Do not buy here
- Cars not worth anything overpaid
Preferred solution: My $1,500 deposit back
User's recommendation: No do not buy here total rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis store is riping people off
Selling lemon theres a law gonna report if not anserd.angers. my sister has two kid with her to go get a car cause they need one they tell her to comeback in two weeks so she does come back they give a car take test drive not even two block car dies the lady in office is a blank they tell her they'll fix so she say ok a week lader my sister calls to see if car ready no so she gets uppset the lady tells her bring car back if u dont like it ?? What car they have it
- Repair done
- Are junk cars
Preferred solution: Price reduction
User's recommendation: F no
About
CarHop demonstrates a huge selection of cars, vans and SUVs. The company maintains relations with customers with the help of call center and media appearances. Concerning the warranty issues, here should be mentioned that CarHop guarantees 18 months and 18,000 miles warranty on all new vehicles represented in the showroom. The clients can bring their vehicles for the service and repair as well. The company is represented in different American states that's why in order to find a nearby dealership it is enough to enter a zip code in the special section of the site. Credit decisions are also solved by the team of the upper mentioned company. Thus, those who have bad credit ho history still have a a chance of cooperation with the shop. CarHop is regularly rated and put into reviews which differentiate it as the firm with positive testimonials.
Carhop is ranked 782 out of 3151 in Dealers category
USA
Companies Similar to Carhop
Chacon Autos
“Bought from Chacon, had the car for 30 days, and the motor blew. Wanted another down payment for another...“
Auto Now
“I been having trouble with my car it will not started up it take along time to start up now it will not...“
Easy Auto
“I purchased a used Kia Sorento from Easy Auto in Ottawa, and thank goodness I had gotten the extended...“
Easton Motors
“Sold our granddaughter a lemon that had to be fixed 5 time for the same problem, then sold her a...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.