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I bought a 2000 Ford Expedition 2 months ago. The salesman told me my payments would be $160 every two weeks.

Turns out they are $192. He said the vehicle had been inspected. He said there was a warranty. Two months later, my car does not run.

The air conditioner doesn't work, the catalytic converter is going out, the alternator went out,, the electrical system has something wrong with it and the turn signal doesn't work. I called my local CarHop and they tried to get me to take it to a shop they recommend and pay $75 for diagnostic which they said would be refunded if the warranty covered what was wrong. After a long conversation with this woman, I finally got her to admit that the alternator is not covered and I would not get the $75 back plus have to pay to have it fixed. My son looked at the vehicle, and he is concerned that there is oil in the coolant compartment which means it has or has had a blown head gasket.

This after two months. I am a 62 year old paralegal who does not make a ton of money. I need this for transportation to work, yet I'm paying almost $400 for a vehicle that no longer runs and has a multitude of problems.

I want to just take it back and give them the keys, but I am trying to repair my credit after a divorce bankrupted me. Sad that your company takes advantage of people who are trying to get their lives together.

Reason of review: Bad quality.

Monetary Loss: $10000.

Preferred solution: Either fix my car at no cost to me or trade for another car that actually runs..

Carhop Cons: Purchased car that does not work, Car does not work warranty no good lied to me, Payments higher than promised.

Location: 5033 E Sprague Ave, Spokane, WA 99212, USA

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