Not resolved

They tell you your approved but when it comes down to it your not approve. They don't help people on a fix income.

You tell them what you can afford and what you want and they get you in and say well we need more down payment and monthly payment is higher then what you can afford and don't help get you in to what you want. I will not recommend this place to no one. They can't even answer our questions over the phone they tell you need to come in.

Believe me they don't care to help you they don't try. Like all other buy here pay here don't help or give people a second chance on a fix income.

Product or Service Mentioned: Carhop Customer Care.

Reason of review: Not as described.

Preferred solution: Help people on fix income don't lie.

I didn't like: Rudeness and being very unsympathetic to customer needs.

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