Product: Carhop Customer Care Clear all filters (0 of 23 reviews match)
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Carhop - My vehicle

Worst customer service. Through corporate and as well as local branch I have been sold a lemon been in the shop 6 * on mechanical issues since I bought it in May. So you can see my frustration and you guys I have nothing to say besides I'm sorry that's it
1.3
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Carhop Customer Care
#1306700
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Carhop - Worst service ever they don’t care about you at sll

Arrived for an appoint at 5 wasn’t helped untill 5:35. I had submitted an application in advance. Wasn’t worth it. Currently 7:00 still haven’t heard from them at all have no car put $500. Still nothing. Would never go to again. This is 2nd time I have attempted to get a car from them and this happens everytime.
2.0
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Carhop Customer Care
#1303115
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Carhop - Customer service

Customer service rep was very ignorent. Mouthy and rude. The 5 dollar fee because he signed up for auto pay and they never put it in.
1.7
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Carhop Customer Care
#1296230
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Carhop - Have me and 3 years suck in the middle of nowherr

Carhop - Have me and 3 years suck in the middle of nowherr
Im two day later on the payment casue i didnt get off work after bank close so bank wont release my money untill tues so carhope lock car i cant drive it by doing this they me and my three old son in unsafe place suck in the cold freezing our butt off im going call all the news station about this
1.9
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Carhop Customer Care
#1260639
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Carhop - Liars wasted my time

Put in online app. Was called and told I was approved. Verified the down payment and what cars I could get BEFORE scheduling an appt. Drove an hour and a half because the rep swore I was approved. Sat there for two hours to be turned away. WASTE OF TIME. COULDVE TOLD ME THIS ON THE PHONE BASED OFF MY APP.
1.0
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Carhop Customer Care
#1253756
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They tell you your approved but when it comes down to it your not approve. They don't help people on a fix income. You tell them what you can afford and what you want and they get you in and say well we need more down payment and monthly payment is higher then what you...
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Carhop Customer Care
I didn't like
  • Rudeness and being very unsympathetic to customer needs
#1222059
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Carhop - Bad management

So i was told i was approved for a loan and just to bring my paycheck stubs. When i got there, they told me my stubs were fake!! I told them this could be solved by just calling the company i work with and they refuse. Cant give certain people power because they dont have the brain power. Smh
2.5
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Carhop Customer Care
#1148859
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this happened at the Joplin Mo store.Me and the wife just wanted to look at cars, and before the *** artist came over I noticed that there wasn't any prices on the cars. When i asked how much for one car i was told it depended on my credit. So are they going to charge...
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Carhop Customer Care
I didn't like
  • Are ripoffs and scam artists
#1088622
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CarHop is the worst company to get cars from. They're not trustworthy and then they act like they care for what you say and don't accommodate anything. I'm ready to sue this place...I Have Called Several Times Regards to my title since March 2017 and been calling ever...
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1.0
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Carhop Customer Care
#1087922
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Carhop Customer Care Review

Horrible costumer service, made a appointment for myself then watched people walk in off street and salesman totally ignores me. Horrible service.
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Carhop Customer Care
#985126
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