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1.5

Purchased a car at this location after I was given a choice of 3. All were cars I would have never owned or bought, in my lifetime but I drove all of them after being in the office all day.

I heard the manager on the phone saying rude comments about me to whoever she was talking to at the end of the transaction. The first car was an old beat up huge car it was falling apart. I went a block up the street with it and came back. The next car, the drivers seat was loose and felt like it would fall over any minute.

I could tip in all directions while driving, you had to sit very still or the seat would lean over in all directions. That didn't feel safe at all. The drivers door lock was broken and the radio didn't work, the airbag light was on as well. The next car (the car I ended up buying) smelled like an ash tray, the airbag light was on and the radio was missing out of the car.

When I drove it, there was a loud banging noise coming from the back end of the car. I went back to the dealership and addressed those things. Apparently the sterio system went missing for the car and "it wouldn't cost too much to address the airbag on my own" and AFTER I paid the 75.00 deductible and took it to a car hop mechanic, they coud "see what the issue was with the banging noise" bought the car HUGE MISTAKE. When you take the car to the car hop mechanic, they will look for any way to make it YOUR responsibility and not fall under the "warranty" you get with the car.

The 75.00 is only to have them "look at it", not actually fix anything. So you are out the 75.00 regardless. The airbag sensor itself cost over 400.00 and thats without labor. The sterio it looks like car hop stripped the cars (all of them I drove) before selling them, I put 2 and 2 together when a week later I opened the trunk and the spare tire and jack were gone from their compartments also.

You will get NO extras or even standard things in their cars, not even the spare tire.. I was a week late on 1 payment and they turned the car off so I couldn't start it, 2 days after the payment was due. I was only 100.00 short and my payments for this old broken down car are over 400.00 a month!! A month after getting the car, the check engine light came on, the loud knocking noise in the back of the car makes it sound like the car is going to fall apart as I drive down the road emabarrassed.

This will cost over 1200.00 to fix. Got an oil change, though I haven't driven it that far and the check engine light is still on. The car is a 2004 pile of garbage I doubt will last long, for over 400.00 a month you think I'd at least have a spare tire or something but no! I didn't notice until it was too late that the front end was busted, literally broken and hanging there with clear packing tape under it to hold it together.

I had my car engine turned off by them twice in 1 week for being 100.00 late on ONE SINGLE payment that was 1 week late. Prior to this I had a new Chevy Malibu 2015 with OnStar and every luxury you could ask for and my payments were 335.00 a month. DO NOT BUY A CAR FROM HERE EVER!!! They look for people having a hard time as it is, and trap them in to buying from them!

Buy a car from anywhere else BUT here. Craigslist is better option!

Reason of review: all of the above.

Monetary Loss: $19000.

Preferred solution: Return the car and given a new one worth the 400.00 a month payment. I don't mind the over 400.00 a month payment a month but at least give me a new car that isn't broken down and worth the 19,000 I am paying for a car thats worth 1,000..

Carhop Cons: Poor quality car, Price, Warranty is worthless, Treatment was poor.

Location: Puyallup, Washington

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