CarHop Complaints and Reviews

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  • Customers like
    • Low-price deal1
    • Repair done1
  • Customers don't like
    • Customer service3
    • Overpriced car3
    • High-rate loan2
  • From mobile
  • CarHop
  • 11 hours ago
  • by anonymous
  • #642567

I am very upset with carhop ..I returned the car they sold me with the transmission started slipping , then 10 days later i still havent received my refund .for the down payment. The Richmond Ca. Dealership is gouging prices to put others in dedt. Add comment

  • May 22
  • Dealers
  • San Diego, California
  • 2005 Dodge Durango
  • 81
  • REVIEW RATING 4/5

I recently purchased a car from car hop. I purchased a dodge Durango 2005. it has been in the shop 5 times. First the transmission, then my 4x4 is disabled and its about to get replaced. I have called and complained. Today my car wouldn't start. The key wouldn't turn when I put it in the ignition. Of course I was too early to call car hop called the auto shop they helped me right away to get a... Read more

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  • May 20
  • Dealers
  • New Richland, Minnesota
  • 2003 Dodge Ram
  • 70
  • REVIEW RATING 4/5

I bought a 2003 dodge ram truck from them it had bad brakes so I had them put it in the contract to have them fixed as agreed in the sale OF THIS TRUCK AND THEY AGREED THEY SENT ME TO ONAMIA AUTO SERVICE CENTER. THE TRUCK NEEDED A ABS SENSOR AND A BRAKE MODUALER. THEY WOULD NOT COVER THE COST AND TOLD THE MECHANIC TO JUST TAKE THE FUSE FOR THE ABS OUT THE MECHANIC REFUSED TO DO THAT IT WAS... Read more

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  • May 20
  • Dealers
  • Colorado Springs, Colorado
  • 2006 Tracker
  • 39
  • REVIEW RATING 4/5

I had a bad experience in Colorado Springs, the manager Angela Angie she told me hello no good tracker I haven't had it 10 days ita getting fixed I told here I didn't want that and he cornered me into buying you rude he's outspoken and very rotten ok I don't want to cry I want something nicer is not worth the money he sold it to me for there was another one there and 2006 tracker and he didn't... Read more

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  • May 19
  • Dealers
  • Eau Claire, Wisconsin
  • Car Loan
  • 54
  • REVIEW RATING 4/5

I bought a car from a buy here pay here shop in chippewa falls. Unfotunatly i cheaped out on insurance and only had liability. Less than 3 months later i hit a deer. The dealer wouldnt work with me on payments and needing a car. (This car is now fully paid off after a judgment) Carhop got me into a *** rusted dodge dakota. For 8 grand. KBB for less than 4. Havent missed a payment yet. Got less... Read more

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  • From mobile
  • CarHop
  • May 13
  • by anonymous
  • #635112

CAR HOP SUCKS, THEY SELL USED CARS THAT HAS PROBLEMS WITH A *** warranty... uac is a bunch of b.s.. i should've known it was too good too be true, how do I trade this disaster in? Add comment

  • May 12
  • Dealers
  • Tampa, Florida
  • Car
  • 92
  • REVIEW RATING 4/5

Carhop has lied to me since I walked in there door. I have been so disapointed in their customer service and the car that I bought through them that not only would I never buy another car through them I will also never recomend them. The car has almost never run. I have put a ton of money into fixing it. Plus the outragous payments. Then I find out that the cadilac converter was hollowed out... Read more

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  • From mobile
  • CarHop
  • May 12
  • by anonymous
  • #634755

do not go to this place it is a rip off no prices on the car jacked up Car I want it wasn't even there told me I need a cosigner to repair my credit on my credit isn't bad at all they take advantage of good people Add comment

  • May 12
  • Dealers
  • Neenah, Wisconsin
  • Van
  • 51
  • REVIEW RATING 4/5

Bought a van from there almost a yr ago and have been problems ever since. First the battery needed to replaced about six after i bought it. It kept stopping on us. Now the dam starter is going out. Its one thing then another. Its an onging situation. And lord forbid we miss a payment there goes the phone calls. Not to mention its a 02 town & country and were paying $360 a month. TOO DAM... Read more

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  • From mobile
  • CarHop
  • May 11
  • by anonymous
  • #634449

Carhop allowed me too purchase a car from Sacramento California and I drove 3000 miles to Dayton Ohio and I'm happy with it. Just very minor issues here and there Add comment

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